Advancement: Email Notices for Online Donations

IN ANOTHER FOLDER

Sometimes, Google makes assumptions on how you want your emails sorted.  To fix that, take the email from the Promotions or Updates folder, and click and drag it into the Primary Folder.

click and drag.jpg

Then on the bottom of your screen, a message should pop up asking if you want Gmail to automatically move those emails to the Primary folder in the future.  Click “Yes.”

primary.jpg

SPAM

If they are in your Spam folder, navigate there then select the email by clicking the box to the left of the subject line and click the “Not Spam” button at the top of the screen.

not spam.JPG

TRASH

On rare occasions, these emails can go directly to your Trash.  Check there too.  If it’s there, move it to your Inbox by selecting the email and clicking on the circled buttons below in order.

move from trash.jpg

IF ALL OF THE ABOVE FAILS

IT can look up whether or not you received a specific email, and what folder it’s in.  You can email helpdesk@danahall.org with your question.

IF IT CAN’T HELP

Email Sarah C, and she’ll contact Blackbaud support on your behalf.  🙂