Category Archives: Employee Resources

Druva inSync Upgrade

Employee Resources

Managed Software Center Update

In Managed Software Center you will see an updated version of Druva inSync.

This version requires a few steps to set up. Please follow the instructions in this tutorial to get your backup configured.

Run the updater in Managed Software Center.

Activate Backup

1) Click the Druva inSync icon in the menu bar.

2) Select "Activcate Backup…"

Log In

Leave the drop-down as "inSync Cloud"

1) Enter your full @danahall.org email address.

2) Click "Continue"

Activation

1) Druva will open your web browser. If you are logged in with your Dana Google account, Druva will activate automatically.

If not, It may ask you to log in to Google. This is a legitimate request, please log in with your Dana Google account.

2) After successfully logging in, your browser will ask you to allow it to open inSync. Please do so.

Set up complete

Your initial backup will now run in the new system.

Your Desktop and Documents folders are now being backed up. You are all set!

WiFi Certificate Update for DHS Campus Wireless

Blog, Employee Resources, Student Resources

We have configured a new trusted certificate for the school’s secure wifi network, DHS Campus Wireless. Beginning Tuesday, April 30th at 10am, all devices connected to this secure network will automatically attempt to trust the new certificate. You will be prompted to “trust” the updated certificate.

After the network is trusted by your device, the connection will automatically be restored.

iOS device (iPhone or iPad)

Select Trust in the top right corner.

Apple Computer

Select Show Certificate


Select Continue



Chrome and Android devices


Select Continue or Save

How to Log out and Erase iPad / iPhone

Employee Resources, Parent Resources, Student Resources, Uncategorized

*This will erase all data on your iOS device, please make sure to have a backup of your data.

  1. First, log out by selecting Settings from the home screen

2.  Select your name from the left menu (or top menu for iPhone)

3. Scroll down and select sign out

4. You will need to enter your Apple ID Password and select Turn Off

5. Next, to erase your device select General from the Settings Menu (scroll down for iPhone)

6. Scroll down to select Reset

7. Select Erase All Content and Settings

8. Select Finish Uploading Then Erase if you still need to back up or Erase now to proceed.

9. You will need to enter your iPad’s homescreen passcode to confirm the erase.

10. Select Erase.

Your iOS device will start to erase and return to factory settings.

Scan multi-page PDFs to email

Employee Resources

Options Select

1) Select Fax/Scan as you normally would for scan to email feature.

2) From the selection options, click “Separate Scan” to turn the feature “On”.

Scan pages

Place your scans on the scanner, and press 1) “Start” as you normally would.

Put your next page on the scanner and hit “Start” to continue.

When you have scanned your last page, tap 2) “Finish”.

Send email

After pressing 1) Finish, press the 2) “Start” button to send the email.

All pages will arrive in your email as one PDF.

A few guidelines to help you navigate Mathtype:

Employee Resources

Change the default font size in MathType

  • Open Mathtype application,
  • From the menu at the top, navigate to Size -> Define:
  • (1) Set “Full” 24 or whatever size works best for you.
  • Mathtype and MS Word define font size differently. You will notice the equation expand and then shrink when you close the equation editor.

Change Font Size cont…

Alternatively, you can double-click the text for font size (1) at the bottom of the MathType window to bring up the same options.

Creating Equations:

  • Use the Mathtype “Ribbon” from within word (1).
  • Press the “Inline” button to create an equation (2).
  • Enter equation and close the window the Mathtype window. The equation will be injected into the document.
  • Copying the equation out of Mathtype window and pasting into word creates an object. Objects are not editable in the future.

If the equation contains fractions:

After creating an equation, from within the Word application:

(Command+D), click the  “Advanced” tab

Position needs to be “lowered” by 11pt (1)

Reason: Word is aligning the equation to top character of the fraction (2).

Editing Equations

  • Double click the equation or Right Click (or Control-Click) –> Edit to reopen the equation in the Mathtype editor.
  • Check the font size in Mathtype
    • Look to the bottom of the MathType window and change if necessary.
    • Menu: “Size” –>”Define”

Editing Equations without fractions:

Once edited, the equations default to Lowered “7pt”

Change this to to Lowered “3pt” (1)

Editing Equations with fractions:

Once edited, the equations default to Lowered “21pt”

Change this back to Lowered “11pt” (1)

WiFi – Forgetting a network (DHS Guest WiFi)

Employee Resources, Student Resources

If you are having trouble with connecting to the School’s DHS Guest WiFi network, following the steps below. These will guide you through the process of removing the saved network from your device. After your device no longer has that saved wifi network, you may connect again using the updated DHS Guest WiFi passcode.

If you need the DHS Guest Wifi passcode, please login to your DanaConnect account. On the Resources page, you’ll find an icon with the current academic year’s guest wifi passcode. This passcode is changed annually.

Tap Settings > Wifi > Select the info symbol  > Tap “Forget This Network”

 

Changing your Apple ID

Employee Resources, Student Resources

Step 1 of 3
Step 2 of 3
Step 3 of 3 – You are here

If your Apple ID is your Dana Hall Google Apps email address, you will need to change your Apple ID to a personal email address. 

.:*ATTENTION*:.

  • If you are not re-enrolling at Dana Hall, you must do this step before your Dana Hall Accounts expires.
  • Changing your Apple ID address may take up to 24 hours to update on all of your Apple devices. If you need help with your Apple ID, you can visit https://support.apple.com/apple-id.

Sign into your Apple account by going here: appleid.apple.com

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Update your Mac to the latest OS release

Employee Resources, Mac/OSX

Please follow these steps to update your system:

1. TimeMachine backup: Locate your drive. Connect it. Run a backup.
(need help? check out this guide: http://kb.danahall.org/time-machine/ )

2. Pick a time to install. This process will take 20 – 60 minutes. This can be done at the end of the day before you leave (as long as you cover step 4!) or over lunch break. PLEASE do not run this update right before class / a meeting where you will need your workstation.

3. Go to Managed Software Center and run the update “Install OSX High Sierra”
(need help? check out this guide: http://kb.danahall.org/managed-software-center/ )

4. Don’t walk away! When your system restarts you will need to log back in to your encrypted workstation to kick off the final install.

5. Get coffee, lunch, read a good book (part of one, anyway) while your system updates. Usually the process will take 20 minutes, but a nice, full hard drive can take up to an hour.

5. Log back in and run any remaining updates in Managed Software Center.

If you run into ANY trouble with these steps, please do not hesitate to email helpdesk@danahall.org or swing by the technology office, and we would be happy to guide you.

You can also contact us at helpdesk@danahall.org to arrange a time to have your computer completely re-imaged. This can help you to get a “fresh start” with your computer, and usually results in a smoother-running system. Please send an email to helpdesk@danahall.org to schedule a time.

Removing large files from your Hard Drive

Employee Resources, Mac/OSX

About This Mac

(1) Click on the Apple Menu

(2) Select “About This Mac”

(3) Click the “Storage” tab

Storage Manager

(1) Find the Computer’s drive in the list, and click “Manage”

(2) From the Storage Manager , select “Documents”

(3) You can sort by “Large Files”, “Downloads” of “File Browser”.

If you select File Browser, you can see files on your computer listed by size, and you can drag unwanted files directly to the trash from this window.