We have configured a new trusted certificate for the school’s secure wifi network, DHS Campus Wireless. Beginning Tuesday, April 30th at 10am, all devices connected to this secure network will automatically attempt to trust the new certificate. You will be prompted to “trust” the updated certificate.
After the network is trusted by your device, the connection will automatically be restored.
If you are having trouble with connecting to the School’s DHS Guest WiFi network, following the steps below. These will guide you through the process of removing the saved network from your device. After your device no longer has that saved wifi network, you may connect again using the updated DHS Guest WiFi passcode.
If you need the DHS Guest Wifi passcode, please login to your DanaConnect account. On the Resources page, you’ll find an icon with the current academic year’s guest wifi passcode. This passcode is changed annually.
Tap Settings > Wifi > Select the info symbol > Tap “Forget This Network”
2. Pick a time to install. This process will take 20 – 60 minutes. This can be done at the end of the day before you leave (as long as you cover step 4!) or over lunch break. PLEASE do not run this update right before class / a meeting where you will need your workstation.
4. Don’t walk away! When your system restarts you will need to log back in to your encrypted workstation to kick off the final install.
5. Get coffee, lunch, read a good book (part of one, anyway) while your system updates. Usually the process will take 20 minutes, but a nice, full hard drive can take up to an hour.
5. Log back in and run any remaining updates in Managed Software Center.
If you run into ANY trouble with these steps, please do not hesitate to email firstname.lastname@example.org or swing by the technology office, and we would be happy to guide you.
You can also contact us at email@example.com to arrange a time to have your computer completely re-imaged. This can help you to get a “fresh start” with your computer, and usually results in a smoother-running system. Please send an email to firstname.lastname@example.org to schedule a time.