Category Archives: Uncategorized

How to Log out and Erase iPad / iPhone

*This will erase all data on your iOS device, please make sure to have a backup of your data.

  1. First, log out by selecting Settings from the home screen

2.  Select your name from the left menu (or top menu for iPhone)

3. Scroll down and select sign out

4. You will need to enter your Apple ID Password and select Turn Off

5. Next, to erase your device select General from the Settings Menu (scroll down for iPhone)

6. Scroll down to select Reset

7. Select Erase All Content and Settings

8. Select Finish Uploading Then Erase if you still need to back up or Erase now to proceed.

9. You will need to enter your iPad’s homescreen passcode to confirm the erase.

10. Select Erase.

Your iOS device will start to erase and return to factory settings.

DanaConnect – Password Reset

Resetting Your DanaConnect Password

This section only applies if you have successfully enrolled your DanaConnect account.

Navigate to and click:

Click on: Reset My Password.

Enter your complete username

Ensure the Identity Store,, is selected.

Click Next

You’ll be prompted to respond to the security questions you completed when you enrolled your account. Enter your responses for each.

Click Next

*** If you cannot remember the answers please contact the Technology Department for assistance. ***

Enter Your New Password

Enter a new password.

Click Reset Password

Confirmation Screen

After your password is reset, you will see the ‘Reset Password Result’ page confirming that your password was successfully changed.