Applications
In (1) Applications
Open (2) Manager
(3) Click “Self-Service” (do not sign in)
Self-Service
Click on (1) “My Commands”, then click (2) “Execute” next to “KeychainPurge_Druva_inSync
System Keychain alert error
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Druva inSync Upgrade
This version requires a few steps to set up. Please follow the instructions in this tutorial to get your backup configured.
Step 1: Managed Software Center Update
In Managed Software Center you will see an updated version of Druva inSync.
[Managed Software Center overview here: https://kb.danahall.org/managed-software-center ]
Step 2: Activate Backup
1) Click the Druva inSync icon in the menu bar.
2) Select “Activcate Backup…”
Step 3: Log In
Leave the drop-down as “inSync Cloud”
1) Enter your full @danahall.org email address.
2) Click “Continue”
Step 4: Activation
1) Druva will open your web browser. If you are logged in with your Dana Google account, Druva will activate automatically.
If not, It may ask you to log in to Google. This is a legitimate request, please log in with your Dana Google account.
2) After successfully logging in, your browser will ask you to allow it to open inSync. Please do so.
Set up complete!
Your initial backup will now run in the new system.
Your Desktop and Documents folders are now being backed up. You are all set!
DanaConnect Account Enrollment – DHS Password Center
This guide will describe the process used to enroll your account in the Dana Hall Password Center. After enrolling, you can change your DanaConnect password at any time, or have the account password reset.
Continue reading DanaConnect Account Enrollment – DHS Password Center
Help Desk email replies sorted to “Promotions”
Bah! Very annoying.
All is not lost! Help is still available.
You have TWO options:
1. Disable Inbox “smart” sorting.
Click on the “Gear” at the top-right of your gmail window, select “Configure inbox”. Uncheck all checkmarks and click “OK”. All mail will be listed together.
2. Teach “smart” sorting which messages should go into “Primary”. (follow these steps…)
Move message context
1. Click on the pesky (but useful!) “Promotions” tab.
2. Find the message you were missing from Help Desk.
3. Click and drag the message over to the “Primary” tab.
(one more step!)
Verify change for future messages
When you see this little pop up, click “Yes” to have future messages from Help Desk go automatically to “Primary”.
Huzzah
Both the message you just received (1) AND future replies (2) from Help Desk (or any member of our team replying though Help Desk) will show up properly in the “Primary” inbox.
Removing large files from your Hard Drive
About This Mac
(1) Click on the Apple Menu
(2) Select “About This Mac”
(3) Click the “Storage” tab
Storage Manager
(1) Find the Computer’s drive in the list, and click “Manage”
(2) From the Storage Manager , select “Documents”
(3) You can sort by “Large Files”, “Downloads” of “File Browser”.
If you select File Browser, you can see files on your computer listed by size, and you can drag unwanted files directly to the trash from this window.
Dana Connect to Google Calendar
Dana Connect
Open DanaConnect, and click on the (1)”Calendar” section.
From the Calendar section, click on the (2) “Feeds” icon.
Copy Feed
(1) Under “School Calendars” Click “Individual Filter Feeds” to expand the list.
(2) Right-click or Control-Click the blue calendar feed name you would like to add to your Google Calendar.
(3) From the Context Menu that appears, select “Copy Link Location”.Calendar
Google Calendar
Jump over to Google Calendar
(1) Click the little down arrow next to “Other calendars”
(2) From the menu that appears, select “Add by URL”
Add by URL
In the URL filed, Ctrl-V (Windows) or Command V (Mac) the calendar link you just copied.
Click “Add Calendar”
Rename Calendar
Not quite done yet! Calendar has been added, but it is named with a long URL link. Lets fix that.
(1) Click the little down-arrow next to the newly added calendar.
(2) From the menu, select “Calendar settings”
Rename Calendar
(1) Select the entire contents of the “Calendar Name:” field, and replace with the actual name of the calendar.
(2) Click “Save” and you are done!
To add additional calendars, simply repeat the process, copying the link from DanaConnect and pasting in to “Other Calendars” in Google Calendar.
If Your Mac’s Hard Drive Full? – Data Management and You
Here are a few pointers that might give you the “extra gigs”.
Continue reading If Your Mac’s Hard Drive Full? – Data Management and You
Configure Clarify to upload to WordPress
Launch Clarify
1) download clarify from: http://www.clarify-it.com/
1) Launch Clarify
2) Register using one of the available codes in FileMaker -> Software
3) Open Preferences
Preferences
1) Select “Share”
2) Enter KB site login data (use service account “tech_post”)
3) Test your connection
4) Build guides, help people, be awesome.
WordPress Credentials
To find the password for our posting account:
Launch FileMaker, Select HelpDesk
Select “Access” from the top navigation.
Scroll down and find “Knowledge Base WordPress”, click the arrow and find the credentails for “tech_post”.
